To return or exchange an item:
1. Pack items safely for shipping. Include:
* A copy of the original invoice received with your order and a note detailing the reason for return and whether you want to exchange the item or request a refund.
* If exchanging, please include the size and color you wish to exchange for.
2. Ship via a traceable and insurable carrier to the following address:
The Motown Witch
Ferndale, MI 48220
Terms and Conditions You may return unwashed, unworn, and unused merchandise within 30 days of purchase for a refund or a replacement. Returns beyond 30 days will not be accepted.
All returns must be returned pre-paid. We suggest you return your merchandise via UPS, Federal Express or insured Parcel Post (for tracking purposes). Original shipping charges will not be refunded unless the item is defective.
All returned products must be resell-able, be new, unused, unwashed and in resellable condition with all original tags attached. Items with any odor (cologne/perfume, smoke, deodorant, detergent) or any animal or human hair will not be accepted.
For exchange, Sorry, but all orders shipped with a free freight discount and returned for refund will be charged the original shipping charges. Refunds will be returned to the tender originally used at time of purchase.
Please contact us if you have any further questions regarding returns and exchanges.